Privacy Policy

At PlantsMark, we respect your privacy and are committed to protecting personal data you share when requesting quotes, contacting us, or subscribing to updates.

1. Information we collect

We may collect:

• Contact details such as name, email, phone/WhatsApp number, and address or area
• Project details you provide in forms (space type, budget range, preferred visit dates, messages)
• Newsletter email addresses
• Technical and usage data via analytics tools (pages visited, device/browser, approximate location)
• Lead attribution data such as UTM parameters and form identifiers

2. How we use your information

We use your information to:

• Respond to inquiries and prepare package quotes
• Coordinate site visits and project delivery via phone, email, or WhatsApp
• Operate our CRM/admin workflows and improve our services
• Send optional marketing updates if you subscribe
• Monitor site performance and conversion with privacy-conscious analytics

3. Service providers and processors

We store and process lead/form data using InstantDB and host the website on Vercel. We may also use WhatsApp Business messaging and email delivery providers to communicate with you. These providers process data only to deliver our services.

4. Cookies and analytics

We use Vercel Web Analytics and Speed Insights to understand site usage and performance. These tools help us improve the experience and do not replace your ability to contact us through forms. Where required by law, we will present additional consent controls for non-essential cookies.

5. Retention

We retain inquiry and lead records for as long as needed to manage your project, comply with legal obligations, resolve disputes, and maintain business records. Newsletter subscriptions are retained until you unsubscribe or request deletion.

6. Your rights

Depending on applicable law (including India's DPDP Act where relevant), you may request access, correction, or deletion of your personal data, or withdraw consent for marketing. Contact us at hello@plantsmark.com.

7. Contact

Questions about this Privacy Policy can be sent to hello@plantsmark.com or by phone at +91 98765 43210.